Delete your Kosmeta account
In the app
- Open Kosmeta and go to Profile.
- Tap Delete account and confirm.
Your account is deleted immediately.
Without the app
Email support@appdhis.com from the email address you signed in with, with the subject Delete my Kosmeta account. If you signed in with Google, use your Google account's email. We confirm by reply and delete the account within 30 days, usually much sooner.
What is deleted
- Your account and sign-in details (email, name and profile photo)
- Your profile settings (country, currency, language)
- Your Beauty Profile, if you stored it in the cloud
- Your kit and saved looks
Nothing is kept afterwards, except backups held by our hosting provider, which expire within 7 days. Data stored only on your phone is removed when you delete the account in the app, or when you uninstall Kosmeta.
Only want to remove face data?
In the app: Profile › Privacy & face data › Delete all my face data. Your account, kit and settings stay.